FREQUENTLY ASKED QUESTIONS
Q: Do you have a tasting room in Napa Valley?
A: Yes, we would be delighted to host you. Hertelendy wines are featured at two refined tasting destinations: The Caves at Soda Canyon (by appointment only) and Vintner’s Collective in downtown Napa (open until 7pm everyday). For a more intimate experience, we also offer private tastings by appointment, thoughtfully curated and hosted with personalized attention at our winery facility. Please contact us to arrange your visit and enjoy Hertelendy wines while overlooking the Napa Valley.
Q: What does an allocation mean for me?
A: An allocation is your personal reservation to our wines. Twice each year, during our release periods, allocation holders receive first access to a guaranteed number of bottles. Your wines are held exclusively for you during this window. Should you choose not to purchase, remaining wines will then be offered to others. Members who consistently enjoy their allocations are prioritized for future releases.
Q: When may I expect my wines to arrive?
A: Delivery timing depends on your location and seasonal conditions. To protect quality, most ground shipments depart Mondays and Tuesdays only. During warmer months, if temperatures exceed 80°F, we will safely hold your wine in our temperature-controlled facility until conditions are ideal. Should you prefer immediate delivery, we offer Overnight, 2-Day Air, FedEx Cold Chain, and UPS Overnight services.
Q: May I request additional bottles beyond my allocation?
A: Given our annual production of just 750 cases, allocations are carefully managed. That said, we are always happy to note your interest in additional bottles. Simply include a request during checkout or contact us directly. Once the release window closes, we will fulfill requests based on availability.
Q: Are Hertelendy wines available through distributors?
A: Yes. We partner with select distributors and are represented in over one-third of the United States. For details on availability in your region, please visit our TRADE page.
Q: Do you ship internationally?
A: At this time, we do not offer direct international shipping. However, Hertelendy wines are available through select partners in China, Japan, Taiwan, and Singapore.
Q: Why don’t I see my state available for shipping?
A: If your state is not listed, it simply means we are not yet compliant there. We are actively expanding our reach and encourage you to check back soon. Following us on social media or joining our mailing list is the best way to stay informed.
Q: When is the best moment to enjoy Hertelendy wines?
A: That decision is entirely yours (dependant upon your palate). Our wines are crafted to be enjoyed both upon release and after years in the cellar. We kindly recommend allowing your wine to rest for at least one week after delivery so it may fully recover from travel, and if you decide to uncork a younger vintage, we highly recommend an extended decanting of the wine.
Q: What is the ideal serving temperature?
A: We suggest serving our red wines at 55°F, our Sauvignon Blanc at 44°F, and our Chardonnay at 50°F — a graceful starting point that allows the wine to slowly open and reveal its full aromatic and textural range (and the lions on our Chardonnay label change color at the optimal serving temperature).
Q: Should I decant your red wines?
A: Yes. Our hillside, volcanic-driven wines benefit greatly from decanting. We recommend 30–60 minutes of decanting at minimum, with younger vintages often showing even more beautifully with extended aeration. Even our white wines may benefit from gentle aeration, softening edges and enhancing expression.
Q: When was Hertelendy Vineyards founded?
A: Our inaugural release was the 2013 Cabernet Sauvignon, which received 95 points from Robert Parker, who noted it “should merit serious attention.”
Q: What is the significance of the Hertelendy coat of arms?
A: Our Hungarian family coat of arms reflects centuries of heritage and symbolism. More details about our Hungarian Hertelendy family coat of arms can be found by deciphering the secret “Da Vinci code” we created in gold foil on our Chardonnay label. To see the original Hertelendy coat of arms, click HERE.
Q: How will I be notified of future releases?
A: Once you REQUEST AN ALLOCATION, you will be notified via email about future releases. We will also mail you pertinent information to your address prior to our releases. If you follow us on Instagram and Facebook, you can also stay current with our other future updates and events.
Q: How do I open the wax seal on the Hertelendy Legend Cabernet Sauvignon?
A: Founder Ralph Hertelendy recorded a brief instructional video demonstrating the preferred technique. You may view it HERE.
We hope these answer most of your questions. Kindly visit our CONTACT section if you have any further inquiries. We thank you very much for your interest!
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